Original topic:

Green/Pink lines in S21 Series Displays πŸ˜ŒπŸ’”

(Topic created on: 05-09-2023 05:17 AM)
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Lakshitha_Samod
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Galaxy S
I reached out to Samsung's customer care service to report an issue with the green line on my S21 Plus display after updating the device. They informed me that there was a free display replacement program for the S20 series due to numerous complaints from users, as it was identified as a common issue. 

However, there hasn't been an official announcement for the S21 series yet, and it may only be implemented in the future if more users report the same display issue after the update. They assured me that they would contact me if such a program becomes available. 

It's important to note that this issue was not my fault, and I trust Samsung as a reputable company and their products. It's disappointing to now have to pay a significant amount for a problem caused by the update. Therefore, if anyone else is experiencing the same issue after the update, I encourage them to make a complaint and post about it on the "Samsung Members" platform. 

We should not have to pay for an issue that is not our fault, which comes as their mistake. I believe that Samsung would not engage in such unfair practices, and as a community, we can pressure Samsung to provide us with the service and support we deserve.


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5 Comments
Galaxy S
In short, if you find boring read above 😁 :

HiπŸ‘‹ Reached out to Samsung customer care to report 🚨 a green line issue on my S21 Plus display after updating. They said S20 series had a free display replacement program due to a common issue, but πŸ€” no announcement for S21 series yet. They will contact me if the program becomes available. πŸ˜” Disappointing to pay πŸ’° for an issue caused by the update. If you have the same problem, post about it on Samsung Members πŸ“ platform and also make an official complaint too. We should not have to pay for an issue that's not our fault! πŸ’ͺ Let's put pressure on Samsung to do the right thing.
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Galaxy S
Horrible seen πŸ˜”
Galaxy S

plz write a post about it on Samsung Members (here) and also make an official complaint.

Galaxy S

It happened to mine too.

Galaxy S

plz write a post about it on Samsung Members (here) and also make an official complaint.

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