Original topic:

Green Line Issue on Samsung S23 Ultra Display

(Topic created on: 07-24-2025 11:55 AM)
532 Views
anindya1991
Beginner Level 5
Options
Galaxy S
I recently encountered a green vertical line suddenly appearing on the display of my Samsung Galaxy S23 Ultra, despite no physical damage or water exposure. Upon visiting the Samsung service center, I was shocked to be told that the display replacement would cost ₹24,000, as it's not covered under warranty. This is extremely disappointing considering the premium price of the phone and the fact that many users are reporting the same green line issue after software updates or over time — clearly pointing towards a manufacturing or AMOLED panel defect, not user fault. Samsung should acknowledge this as a known issue and offer free display replacements, like they have done in the past for S20 and Note series under public pressure.

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17 Comments
BiRdMaN
Expert Level 5
Galaxy S
ScAMSUNG
bhghwan
Active Level 7
Galaxy S
Try format , factory reset if it helps
somenbasak
Active Level 7
Galaxy S
Good joke😂😂
bhghwan
Active Level 7
Galaxy S
Then enjoy it
Galaxy S
😂😂😂
rohit44444
Active Level 1
Galaxy S
I have faced same issue....as if service center are there to **bleep** hard earned money of customer....they need reason to deny screen replacement.....
ram_ram
Expert Level 4
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center try
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
goodthings
Expert Level 5
Galaxy S
You're welcome to here.