Green Line Display Issue - Samsung Galaxy S23 ultra ,

[Abimanyumu]

Dear Samsung Support Team,

I am writing to formally complain about a persistent vertical green line that has appeared on the display of my Galaxy s23 ultra.

Issue Description:

The vertical green line appeared suddenly on [ 21-Feb-2026 ] And [13-march-2026] second green line appeared.immediately following the recent [One UI Update/Security Patch]. The phone has not experienced any physical damage, water damage, or drops. It has been used with extreme care. 

I bought my phone from oman.Can i get free display replacement in india?

This issue is widely recognized as a display defect caused by software updates affecting AMOLED displays, often referred to as the "Green Line Issue". As this is a manufacturing/software-induced fault and not caused by misuse, I request a free screen replacement as per the extended warranty policy for this issue.

 Given that this is a recognized technical fault by Samsung, I believe I should not bear the cost.

I request you to escalate this case and provide a free replacement of the display at the earliest.

Looking forward to a prompt resolution.This is a "One-time FOC (Free of Cost) repair policy for Line on Display".

Sincerely,

[Abimanyumu]

Green Line Display Issue - Samsung Galaxy S23 ultra ,

[ram_ram]

Samsung find different reason to avoid free replacement of display one among them is mobile not purchased in India

[Abimanyumu]

Now it's 3 lines.

[Abimanyumu]

Someone got a free replacement they were bought from Dubai.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience, and we wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

We encourage you to visit any Samsung authorized service center. Our technician team will inspect the device to provide the necessary assistance.

Please note that Samsung is offering free replacements for selected models, applicable only to products without any physical or liquid damage.

Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified engineers of Samsung. Additionally, all parts used will be genuine to ensure the highest quality of service. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ksrana]

My s21 fe display shows two green lines . I visit to nearest samsung care center, after two days they returned my phone. They said it was my mishandling cause .