Hi friends, I bring to all that my s21 5g device recently reset to factory settings and installed with android 15 version os existing on device, after that google playsystem not updated and shows 1st February 2025. I have updated as and when available before resetting the last updated play system 1st September 25. Any suggestions please let me know to get latest update. And moreover, Yesterday sent error report narrated the issue , to my surprise responded earbuds installation sync etc details from Samsung, later again submitted but no good response
It's normal and common after a factory data reset. By the way kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and wait for next update it's maybe fix it by Samsung team soon. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We want to inform you that currently, it is intended behaviour that the Google Play System Update (GPSU) does not work on some Samsung Android 15 devices. This issue is due to Samsung's policy and consultations with Google. The blocked updates will be resumed soon at the appropriate time for each device.
Please also note that critical fixes have been preloaded with support from Google. We appreciate your understanding and ask you to keep the current status in mind.
