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Original topic:

Google play store cannot update apps

(Topic created on: 4 weeks ago)
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CPhilip
Active Level 3
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Galaxy S
Hi,

In my S23 FE I cannot update the apps in my Google play store.i have cleared the cache and still it did not work and at one point it was so irritating that app won't work if it is not updated,even if you delete the app and reinstall it won't work.for this I had done factory reset of my phone some were more than 3 weeks back.After doing factory reset,all the apps I am able to update ,but after 2 weeks same problems appeared back 🤨

Anyone faced this issue?or how it can be solved?

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Solution
ojwh
Active Level 8
Galaxy S
Hello. A number of members have commented on this. I have included a screenshot of a comment I've made in the past re this issue.

Have a look at the following link a re other members commenting on this:

https://r2.community.samsung.com/t5/Galaxy-S/Unable-to-update-apps-or-install-new-apps-on-S23-Ultra/...1731642180828.jpg

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3 Comments
Solution
ojwh
Active Level 8
Galaxy S
Hello. A number of members have commented on this. I have included a screenshot of a comment I've made in the past re this issue.

Have a look at the following link a re other members commenting on this:

https://r2.community.samsung.com/t5/Galaxy-S/Unable-to-update-apps-or-install-new-apps-on-S23-Ultra/...1731642180828.jpg
CPhilip
Active Level 3
Galaxy S
Finally it's solved 🙏 by disabling that Samsung macafee auto scan app.
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Samsung_specialist
Community Manager
Options
Galaxy S

available to update.

Step 4. Tap Update all to run the updates all at once.

Step 5. If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.


Turn on Auto-update apps in Play Store
Enable Auto-update to automatically update apps downloaded from the Play Store. Updates are installed automatically by the Play Store, so you can always keep your apps up to date without having to do it yourself. Follow the steps below to use the Auto-Update feature.

Step 1. Launch the Google Play Store app, and then tap the Profile icon at the top right.

Step 2. Select Settings.

Step 3. Select Network preferences, and then tap Auto-update apps.

Step 4. Select your desired setting, and then tap DONE.

Choose Over any network to update apps using either Wi-Fi or mobile data.
Choose Over Wi-Fi only to update apps only when connected to Wi-Fi.
Note: If an account on your phone has a sign-in error, apps may not update automatically.

For more details please check the below:


https://www.samsung.com/ae/support/mobile-devices/how-to-update-apps-from-the-galaxy-store-and-play-...

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