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04-07-2020 10:41 AM in
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04-07-2020 11:20 AM in
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04-07-2020 01:18 PM in
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04-07-2020 01:48 PM (Last edited 04-07-2020 01:51 PM ) in
Galaxy Sapps like facebook , whatsapp , Twitter, google duo , signal messaging etc are always on app . even after closing these apps they still remain open in process
Google duo as its a calling OTA type app it consumes more battery than other apps
only option is to put them in sleep app list or modify the battery usage list by using deny list
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04-07-2020 01:18 PM in
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04-07-2020 01:52 PM in
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04-23-2020 01:32 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device
1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support