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Active Level 1
In 16 minutes of active usage, the battery went down 9%!
Anyone else facing similar issue? 

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6 Comments
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Active Level 3
enable put app to sleep ..
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Active Level 1
It is draining when I am on a call. Isn't 9% drain over a 16 min LTE video call too high? Plus there was heat too.
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Active Level 3
these apps are always running app .. even you think that you uave not used this app actually these apps is open . as soon as you start android or phone these apps get loaded and running as cache process

apps like facebook , whatsapp , Twitter, google duo , signal messaging etc are always on app . even after closing these apps they still remain open in process

Google duo as its a calling OTA type app it consumes more battery than other apps

only option is to put them in sleep app list or modify the battery usage list by using deny list
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Yeah duo consumes lot of battery and any video calling app will do.
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Active Level 7
I disabled it 🙂
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Active Level 6

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device

 

1. Perform Battery Optimization: Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

2. Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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