Original topic:

Glitchy AR Emoji studio on my S21 Ultra

(Topic created on: 07-05-2021 02:20 PM)
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Blastaz
Active Level 4
Options
Galaxy S
This is on my brand new s21 ultra. The AR Emoji studio is totally glitchy as the video shows. Any idea why it's like that? I am running qhd+ and adaptive RR.
4 Comments
vikas33346
Expert Level 1
Galaxy S
Problem in ar emoji app this is not optimized till now feedback to Samsung
Anonymous
Not applicable
Galaxy S
Try to update app and if is up to date, uninstall it and install again from Galaxy Store.
Galaxy S
Oh no

But ar emoji studio working great on my A52
What happen to yours
Oh so sad about that
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cs-member13
Expert Level 4
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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