Khedira
Beginner Level 4
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12-09-2025 10:18 AM (Last edited 12-09-2025 10:22 AM ) in
Galaxy S
I'm trying to create Samsung account pass key but it is taking longer on processing I ended up canceling the process. What might be the issue and how to encounter it

3 Comments
SherlockHolmes2 22B
Active Level 7
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12-11-2025 09:15 PM in
Galaxy S
Hi Khedira, here’s the most common causes and fixes for Samsung Passkey creation getting stuck on “Processing…” on the S24 Ultra:
---
✅ Why It Gets Stuck
1. Samsung Server Delay / High Traffic
Passkey creation relies on Samsung’s authentication servers. When the servers lag (especially after major updates), it can stay stuck on “processing.”
2. Outdated Samsung Account App / System WebView
Passkeys use WebView to authenticate. If it’s outdated or corrupted, the process hangs.
3. Network Issues
Weak Wi-Fi or switching between mobile data and Wi-Fi during the process causes timeouts.
4. Passkey Not Supported for Certain Accounts
Some older Samsung accounts need verification upgrades before allowing passkey setup.
5. Security App Conflict
If you use antivirus, VPN, or AdGuard, they can block the authentication flow.
---
✅ How to Fix It
1. Update the Required Apps
Update these (VERY important):
Samsung Account
Samsung Pass / Wallet
Android System WebView
Samsung Internet (passkeys sometimes open inside it)
Goto: Settings → Apps → Search → “Android System WebView” → Update
---
2. Clear Cache of Samsung Account
1. Settings → Apps
2. Search Samsung Account
3. Tap Storage
4. Press Clear Cache
(Do NOT clear data.)
---
3. Clear Cache of Google Play Services (Passkey backend)
1. Settings → Apps → Google Play Services
2. Storage → Clear Cache
---
4. Try Creating the Passkey in a Browser Instead
Open Samsung account website in Samsung Internet or Chrome: Settings → Samsung account → Security & privacy → Passkeys
Sometimes the app freezes but browser works.
---
5. Disable VPN / Battery Saver / AdBlockers
These can interrupt the secure connection.
---
6. Switch the Network
Try:
Turning Wi-Fi off → use mobile data
OR
Use a different Wi-Fi network
Passkeys need a stable internet handshake.
---
7. Restart the Phone
A simple reboot clears authentication sessions that may be stuck.
---
⭐ If still not working
Samsung's Passkey rollout is still glitchy for some regions. You can also try:
Remove and Re-add Samsung Account (Safe)
(Settings → Accounts → Samsung Account → Remove → Re-add)
This does NOT delete your data.
---
✅ Why It Gets Stuck
1. Samsung Server Delay / High Traffic
Passkey creation relies on Samsung’s authentication servers. When the servers lag (especially after major updates), it can stay stuck on “processing.”
2. Outdated Samsung Account App / System WebView
Passkeys use WebView to authenticate. If it’s outdated or corrupted, the process hangs.
3. Network Issues
Weak Wi-Fi or switching between mobile data and Wi-Fi during the process causes timeouts.
4. Passkey Not Supported for Certain Accounts
Some older Samsung accounts need verification upgrades before allowing passkey setup.
5. Security App Conflict
If you use antivirus, VPN, or AdGuard, they can block the authentication flow.
---
✅ How to Fix It
1. Update the Required Apps
Update these (VERY important):
Samsung Account
Samsung Pass / Wallet
Android System WebView
Samsung Internet (passkeys sometimes open inside it)
Goto: Settings → Apps → Search → “Android System WebView” → Update
---
2. Clear Cache of Samsung Account
1. Settings → Apps
2. Search Samsung Account
3. Tap Storage
4. Press Clear Cache
(Do NOT clear data.)
---
3. Clear Cache of Google Play Services (Passkey backend)
1. Settings → Apps → Google Play Services
2. Storage → Clear Cache
---
4. Try Creating the Passkey in a Browser Instead
Open Samsung account website in Samsung Internet or Chrome: Settings → Samsung account → Security & privacy → Passkeys
Sometimes the app freezes but browser works.
---
5. Disable VPN / Battery Saver / AdBlockers
These can interrupt the secure connection.
---
6. Switch the Network
Try:
Turning Wi-Fi off → use mobile data
OR
Use a different Wi-Fi network
Passkeys need a stable internet handshake.
---
7. Restart the Phone
A simple reboot clears authentication sessions that may be stuck.
---
⭐ If still not working
Samsung's Passkey rollout is still glitchy for some regions. You can also try:
Remove and Re-add Samsung Account (Safe)
(Settings → Accounts → Samsung Account → Remove → Re-add)
This does NOT delete your data.
Khedira
Beginner Level 4
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12-11-2025 11:01 PM in
Galaxy S
Thank you mate, it worked .... Solution number 4 Try Creating the Passkey in a Browser Instead 👏👏👏👏👏👏👏
SherlockHolmes2 22B
Active Level 7
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12-12-2025 07:12 AM in
Galaxy S
You welcome. I'm glad i could help.