Original topic:

Gear VR not uninstalling post ONE UI 4

(Topic created on: 01-13-2022 12:55 PM)
3059 Views
Kinshuk05
Active Level 8
Options
Galaxy S
Post update to ONE UI 4 on my Galaxy S10, I get a notification that Gear VR is not supported anymore and the apps that use it are to be uninstalled. This uninstallation, however, never start nor return an error. Apps - Facebook services, app installer, app manager. 

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Has anyone else also observed the same? Any fix that you know? 
19 Comments
arindamb89
Active Level 5
Galaxy S
Wait for few mins. Once facebook apps are removed, this will be done
0 Likes
Kinshuk05
Active Level 8
Galaxy S
Waited for hours. Nothing happened.
arindamb89
Active Level 5
Galaxy S
Strange. It worked for me in 2-3 mins. Better try again after restart.
Sukh78
Active Level 1
Galaxy S
Same for me restarted but still not working, you found any solution ?
0 Likes
Kinshuk05
Active Level 8
Galaxy S
No solution yet. Tried several times. Have also reported this to Samsung. No reply from them either.
Sukh78
Active Level 1
Galaxy S
Okay, please post when you got solution or reply from Samsung.
0 Likes
Kinshuk05
Active Level 8
Galaxy S
Yes. I will.
0 Likes
cs-member13
Expert Level 4
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> select installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.

Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

0 Likes
Anjan singh
Beginner Level 2
Galaxy S

Yes it happened with me but i cancelled it. So mow how to uninstall the Gear VR? Bcz i have never installed it..