Highlighted
Active Level 1
Game plugins app keeps on stopping whenever I open a game after latest update. I am using Galaxy S9.
2 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
Active Level 7
I think game plugins got a update recently. check in Galaxy store for app updates.

View solution in original post

Reply
Loading...
Highlighted
Moderator
Moderator

Hey, if you're still facing the issue with Game Launcher, then kindly turn out to the feedback section and raise an error report. Please follow the steps below:

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

View solution in original post

View solution in original post

Reply
Loading...
3 Comments
Highlighted
Active Level 7
I think game plugins got a update recently. check in Galaxy store for app updates.

View solution in original post

Reply
Loading...
Highlighted
Moderator
Moderator

Hey, if you're still facing the issue with Game Launcher, then kindly turn out to the feedback section and raise an error report. Please follow the steps below:

 

 Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)

 

*When you abstract the log file. Please check off the pop-up message: log file delivered

 

You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...

View solution in original post

View solution in original post

Reply
Loading...
Highlighted
Active Level 1
yeah, problem is resolved after the update.
Reply
Loading...