anurag22
Active Level 7
Options
Galaxy S
Guys pictures in my gallery automatically turning into this error format in my s10 lite, I'm fed up of this please help me to fix this issue😑

image


8 Comments
OptimusPrime108
Active Level 6
Options
Galaxy S
Clear cache and data of Gallery app.
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anurag22
Active Level 7
Options
Galaxy S
Done already
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nerdpraveen
Active Level 7
Options
Galaxy S
From App Settings clear Data of Gallery App.

Then,

Open My Files > Settings > Show Hidden System Files > Locate Pictures Folder > Delete .thumbnails folder.
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OptimusPrime108
Active Level 6
Options
Galaxy S
Open properties of one of them. See their location. Then open in My files and check what extensions do they have.
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ShivaGajarla
Active Level 4
Options
Galaxy S
If the images are there in the sd card then restart it works
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anurag22
Active Level 7
Options
Galaxy S
No it's in internal storage as i Don't use sd card
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ShivaGajarla
Active Level 4
Options
Galaxy S
Then try to clear app cache
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cs_member8
Active Level 6
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

* Check rebooting your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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