Gallery error

[anurag22]

Guys pictures in my gallery automatically turning into this error format in my s10 lite, I'm fed up of this please help me to fix this issue😑

[OptimusPrime108]

Clear cache and data of Gallery app.

[anurag22]

Done already

[rewritingpraveen]

From App Settings clear Data of Gallery App.

Then,

Open My Files > Settings > Show Hidden System Files > Locate Pictures Folder > Delete .thumbnails folder.

[OptimusPrime108]

Open properties of one of them. See their location. Then open in My files and check what extensions do they have.

[ShivaGajarla]

If the images are there in the sd card then restart it works

[anurag22]

No it's in internal storage as i Don't use sd card

[ShivaGajarla]

Then try to clear app cache

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

* Check rebooting your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Raja1987]

Same problem with my galaxy m52