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Beginner Level 3
I own a Galaxy S20 and the phone heats up when I click a few images. I receive a message about the heating and I have to wait for some time until the phone cools down.I have never experienced this is my previous phone.Is the exynos processor a reason behind the heating?
9 Comments
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Expert Level 5
For heating issue you can do 2 things and lets see

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
This can Help you little bit more.
But if unfortunately it won't work then last option is

3. "Factory Data Reset" but before that take proper backup.
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Beginner Level 3
I have purchased the phone in July 2020 two months ago..it is really necessary to go for a factory reset, anyways I'll try the wipe cache partition...thanks
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Beginner Level 3
I have already performed the reset app preferences doesn't work
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Active Level 8
bhai 70000 rupee ye hi kaam krne k liye diye h kya?
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7000 ho ya 700000 ya 700000000 , agar problem hoga to usko thik karne k lyie kuch to karna hoga na bhai
k ye soch ka k 70000 diye hai , to kuch nahi karenge ye khud se thik ho jayega aisa to nahi ho sakta hai na
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tumne 70 hajar diye ye tumhari bevkoof hai.
hamne 70 hajar liye ye hamari kala hai .
SAMSUNG
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s20 mai 70000 dalna toh sach m ek mahan bewkoofi hogi.. wo bhi 128 gb k liye..
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ye na khud se thk hoga na samsung walo se kyuki aap sabhi jante ho iski actual problem kya hai. samsung bs sw updates se **bleep** banata rhega.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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