Original topic:

Galaxy store keeps crashing

(Topic created on: 05-13-2021 11:28 PM)
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Furious
Active Level 7
Options
Galaxy S
Galaxy store is a very unstable app, every other day it just keeps on crashing. It continuously searches for updates, drains battery in the process. I can't limit the background processes, can't disable it. 
If they can't fix this atleast give an option to disable it. 

P.S. - I have restarted the device, wiped cache partition, my device and apps are all updated and I 


 don't want to factory reset as it consumes a lot of time.
Device- S20 plus 
8 Comments
Hasan178
Active Level 6
Galaxy S
Just clear the cache and data of Galaxy store
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Furious
Active Level 7
Galaxy S
Already did that
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Hasan178
Active Level 6
Galaxy S
Have u cleared the data of Galaxy store cuz clearing cache might not work
Furious
Active Level 7
Galaxy S
Yes, I cleared whole data
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Galaxy S
Goto settings-apps - search for galaxy store and unistall all updates
Furious
Active Level 7
Galaxy S
I tried it but after updating again it started crashing.
Galaxy S
Hmm then reset your device is last option
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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