evnsriram
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09-19-2017 03:03 PM in
Galaxy S
My GS8 Plus rebooted almost 6-7 times in the last 1 hour. It has some issue with the Fingerprint scanner.
Fingerprint scanner got disabled automatically. As I didn't know this until I saw it under security settings after the 6th or 7th reboot. I uninstalled all the recent apps but they don't seem to be causing issue. Finally I don't know how, the phone is working normally.
I want to know what caused the issue and what could be the solution. I also sent my system log file.
Please let me know the solution asap.
Thanks
Fingerprint scanner got disabled automatically. As I didn't know this until I saw it under security settings after the 6th or 7th reboot. I uninstalled all the recent apps but they don't seem to be causing issue. Finally I don't know how, the phone is working normally.
I want to know what caused the issue and what could be the solution. I also sent my system log file.
Please let me know the solution asap.
Thanks
2 Comments
evnsriram
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09-19-2017 04:07 PM in
Galaxy S
Rebooted thrice again in the last 1 hour! What the heck is going on with my phone?
admin_
Expert Level 5
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09-22-2017 04:36 PM in
Galaxy S
Thank you for sharing your concern. I sincerely regret for inconvenience caused would like to tell you our support team is looking in to your case kindly wait they will update you as soon as possible by your error report.