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05-13-2025 04:15 AM in
Galaxy S- Mark as New
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a month ago in
Galaxy SWe truly apologize for the inconvenience you’ve experienced. Kindly try the steps below to help resolve the issue:
How to start your device in Safe Mode?
1
Power off your device by holding down the Power button and Volume down button then tap and hold on Power off.
Power off icon
2
And then tap on Safe mode.
Safe mode
3
You will now be able to see Safe Mode down near the bottom left of the screen.
Safe mode is activated
From here test out your device to see if the issue you have been experiencing is evident in Safe Mode.
To exit Safe Mode, simply restart your device.
After that, if the issue still remains we advise you to raise an error report through the below link: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
