Original topic:

Galaxy s23 ultra phone normal using time very hot

(Topic created on: 03-14-2026 12:49 PM)
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Gireeshcrazy
Active Level 6
Options
Galaxy S
Samsung galaxy S23 ultra phone normal using time 
Whatsapp Instagram youtube game any other app use and only phone use time very hot issue please update immediately bugs issue resolved please please.
5 Comments
sabbir4work
Active Level 3
Galaxy S
You can try factory reset.
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Gireeshcrazy
Active Level 6
Galaxy S
Okay bt all data full eraser how to backup all data recovery
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TribalxChief
Active Level 7
Galaxy S
Use light mode in performance profile.
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Ronkzz
Active Level 8
Galaxy S
After updating the latest security patch i feel the same
Says device system is overloaded, needs to restart
Many apps start crashing suddenly
Some apps use too much resources
Gets hot etc...
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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