Original topic:

Galaxy s21 ultra overheating

(Topic created on: 05-04-2021 08:18 AM)
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AkashNayak
Active Level 4
Options
Galaxy S
My Galaxy s21 ultra over heats when ever I'm using it on mobile data 
It stay at normal temperature when using wifi 
Can anyone confirm If your Galaxy s21 or S21 ultra has the same issue 
I'm using 1 sim that is airtel Sim on esim 
 I m currently on may security update 
image


5 Comments
AkashNayak
Active Level 4
Galaxy S
Device temperature when connected to wifi

Screenshot_20210504-082456_Phone Temperature.jpg

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Anonymous
Not applicable
Galaxy S
Mine didn't overheat but there was a noticeable amount of heat increase.
33-33.5°C with wifi
35-37°C with mobile data
Ravi0883
Expert Level 5
Galaxy S
Aftet May Security update Heat issue in my Ultra is now decreases. Check is there any Network Issue in your area.
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Galaxy S
Same for all in this bogus device 😆
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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