Galaxy s21 buds

[MsStone]

I have claimed the buds after purchase on the 19th,still no email or any sort of confirmation.

[Ebrahim111]

I claimed on 20th but still waiting from Samsung to approved claim.

[AKOmar]

Claimed on the 18th of Feb. No response yet or an email confirmation to even say it's been received for a validation check

[Maps_sam07]

Hi MsStone 

Please provide your reference number so we can check the claim status?

[MsStone]

I have attached

[Maps_sam07 · Accepted solution]

Hi  MsStone

Your claim was approved on the 23.02.2021. Please note that delivery takes 7 to 14 working days from date of approval. Weekends do not count in this case, further communication will be sent upon delivery. 

[MsStone]

thank you for your prompt response 👍

[MsStone]

still waiting no confirmation or buds delivered 😕

[MsStone]

Hi 👋 I still have not received my buds 😕

[MsStone]

Hi can you assist as I'm still waiting for the buds.