Original topic:

Galaxy s20

(Topic created on: 03-03-2020 01:44 PM)
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bhavnababulal
Beginner Level 2
Options
Galaxy S

i just bought my s20 not ultra, just a normal s20, i am very disappointed with the camera of s20, seriously the worst camera i have ever seen, the camera also exhibits aggressive image processing in certain situations, with a tendency to excessively smooth out skin, also smooths out the objects, the tiles, the floor, the background everything gets excessively smooth which looks unnatural.

 

I compared to my old S10 which is taking way more better photos which are sharp and neat, it doesnt give that excessive effect of smoothing out the skin.

 

Samsung please fix this soon as possible, i did not pay this much of money to get such a bad quality camera. I am hoping to get an update soon as possible for my s20.

 

 

 

 

 

6 Comments
Pawtatuh
Active Level 7
Galaxy S
the reviews literally say everything opposite to what you said. there is little to no skin smoothing at all if beauty mode is turned off as seen in the image. either way updates have already been sent out and more updates are in work to imrpove the camera software
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Pawtatuh
Active Level 7
Galaxy S
quick edit: the details and pores are much much more present in original pic but the compression is softening it a lot. here's a zoomed pic
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Pawtatuh
Active Level 7
Galaxy S
also how do you have an s20 when they havent started shipping yet? its obvious that you're lying and just trying to spread bad info about the device. please dont, at least be good at it.
bhavnababulal
Beginner Level 2
Galaxy S

no im not lying i have the phone, i bought it from the samsung store in qatar, why should i lie? i have been using samsung devices since long and i really liked them, i am very disappointed with s20

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bhavnababulal
Beginner Level 2
Galaxy S

i have an s10 and to be honest the photos on on s10 look much better than s20, more natural and more crisp, maybe you are referring to the s20 ultra? i just bought the normal s20 also the white balance is bad, sometimes photos are yellow sometimes white

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Samsung_specialist
Community Manager
Options
Galaxy S

Hey there,

We apologize, please try to reset the camera Kindly be informed that you may need to follow the below steps: Open the camera > Settings > Reset settings > Reset, If the issue still persists, please follow the below steps: Settings > Apps > Camera > Storage > Clear cache & Clear data, If the issue still, please visit the nearest service center.

www.samsung.com/sa/support/servicelocation/.

Thank you

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