My galaxy s10 suddenly isn't charging properly. I set it to charge this morning and it reached 85% and did not increase and in fact it started discharging. I tried safe mode, and deleted a few apps but still the issue persisted.
I powered off the phone and then it charged to 100% no problem, that too fast charging.
Thinking this might be a firmware issue, I factory reset the device, but after setting it up again, it still won't fast charge. It has been plugged in for 40-45 minutes and barely increased from 70-76% battery.
Please perform the below mentioned steps to resolve the issue:
1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.
2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
