Original topic:

Galaxy s10 Fingerprint scanner is not working properly last 3 days.

(Topic created on: 06-24-2019 05:40 PM)
702 Views
Quraish
Active Level 1
Options
Galaxy S

My Fingerprint scanner is not working properly last 3 days.

I tested from my phone through *#0*# there are giving me same Fail massage you can see on picture.

How can resolve this issue please help me.Screenshot_20190624-134407_HwModuleTest.jpgScreenshot_20190624-135238_HwModuleTest.jpgScreenshot_20190624-135253_HwModuleTest.jpg

7 Comments
Galaxy S
Delete your earlier prints and register fresh fingerprints..restart your device and check, if it is working fine or not?
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Quraish
Active Level 1
Galaxy S

Already tried
I did a hard reset yesterday but still not working

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Galaxy S
Then wait for this june update or else i would suggest you to visit nearest service center asap and get it checked.
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Galaxy S
But make sure to move your finger in different directions during registration to ensure that the scanner captures a few more angles of the contours of the skin..
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ashu225
Expert Level 1
Galaxy S
clean your fingerprint scanner with microfiber clothes
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ashu225
Expert Level 1
Galaxy S
delete your previous fingerprint and again register your fingerprint
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vghu
Active Level 6
Galaxy S
08
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