Galaxy buds 3 pro no sound after call

[J34N]

I have an s25 ultra; i bought the earbuds around 3 weeks ago and i started having problems today.

After i'd call someone, i hear no sound except if i reset the earbuds and reconnect them.

It happens everytime i get a call/ receive an alarm or reminder.

I had the same issue with non-Samsung wireless earbuds a few years back with a galaxy A32 5g.

The issue would seem to come from the android system itself from my point of view.

Did any of you have the same problem and were you able to resolve it?

[Kirinjw]

Have you tried using the buds on another device to see if the issue replicates? If it does, then I'd wager the issue is with the buds themselves. We can then try and figure out how to solve it

[J34N]

Not yet but I've disabled a few options regarding buds management on my phone and it's good now

[Neolyn]

So you have media is playing before you receive a call then it does not continue once you hang up the call?

Is this the same if you receive a call without the Galaxy Buds connected?

[J34N]

Yes, and no when they're not connected it works normally

[SherlockHolmes222B · Accepted solution]

Hi J34N
You’re not imagining it — this is a known Android / One UI audio-routing bug, and it shows up after calls, alarms, or notifications on some Galaxy devices, even flagships like the S25 Ultra. The fact that you had the same behaviour on an A32 5G with different earbuds strongly points to Android’s audio focus system, not faulty earbuds.

Let me break this down clearly and then give you real fixes (not the usual “reset everything” nonsense).


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What’s actually happening (simple explanation)

After:

a call

an alarm

a reminder / system sound


Android sometimes fails to release audio focus back to “media output”.

Result:

Earbuds stay connected

Volume shows as active

No sound comes out

Resetting earbuds forces Android to re-negotiate audio → sound returns


This bug has existed across:

Multiple Android versions

Multiple Galaxy models

Samsung + non-Samsung earbuds


So yes — your assessment is correct 👍


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Why it’s worse on newer phones (like S25 Ultra)

Newer One UI versions add:

Call audio separation

Background audio intelligence

Smart switching between devices

More aggressive battery & app management


All of this increases the chance of audio focus getting “stuck” after system events.


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FIXES (in order of effectiveness)

1️⃣ Disable “Separate App Sound” (VERY IMPORTANT)

This is the #1 fix for this exact issue.

Settings → Sounds & vibration → Separate app sound

Turn it OFF

Restart phone


Even if you never set it up — it can still interfere.


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2️⃣ Turn off Bluetooth LE Audio

LE Audio is still buggy on some firmware builds.

Settings → Connections → Bluetooth

Tap ⚙️ next to your earbuds

Disable LE Audio

Reconnect earbuds


This alone fixes it for many users.


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3️⃣ Disable Call Audio Routing Optimizations

Settings → Accessibility → Hearing enhancements

Turn OFF:

Adapt Sound

Any call sound enhancements



Then reboot.


---

4️⃣ Change Media Output Behavior

When the bug happens:

Swipe down → Media Output

Manually re-select your earbuds


If this instantly fixes sound, it confirms audio focus lock (not hardware).


---

5️⃣ Reset Bluetooth System Cache (NOT factory reset)

This clears corrupted audio routing data.

Settings → Apps → Show system apps

Bluetooth

Bluetooth MIDI Service

Bluetooth Audio


For each:

Storage → Clear cache (NOT data)


Restart phone.


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6️⃣ Disable Smart Device Switching (if using Galaxy Buds)

Wearable app → Earbuds settings

Turn off:

Seamless device switching

Auto switch



This feature frequently causes post-call silence.


---

Temporary Workaround (no reset needed)

If sound disappears:

1. Toggle Airplane mode ON → OFF


2. OR turn Bluetooth OFF → ON



Faster than resetting earbuds every time.


---

Is Samsung aware?

Yes — this bug has been:

Logged since Android 12

Still appearing on Android 15/16 builds

More common after system sounds (calls/alarms)


It’s not fully fixed yet, just partially mitigated via updates.

[J34N]

Hey Sherlock, it worked for me thanks ! I hope they will fix it soon