Galaxy apps

[gravereaper]

Did anyone face a serious delay in downloading galaxy apps . Apps are getting downloaded in less than 5 second for me in playstore but takes almost 15 mins to download a similar size app

[Imranphysics]

Yes, it is always the case

Play store is much faster compare to galaxy app

but new version of galaxy app has improved a lot, today I had updates some apps and they were downloading very fast

[kau]

yes downloading from samsung services is really frustrating even with high speed internet....not only for galaxy apps but for every samsung app store

[admin_]

Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).