Original topic:

Galaxy S8 weather app not working

(Topic created on: 11-30-2017 09:20 AM)
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Anonymous
Not applicable
Options
Galaxy S
Galaxy S8 doesn't locate current location. whenever I click the weather widget it popup and saying couldn't find location try to retry.. I already cleared cache and reset app preference and start the phone in safe mode also. still it doesn't work. See the attachment.8be827de-9bf6-462d-b5a7-5842cca41268.jpg
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7 Comments
Galaxy S
maybe a problem with internet connection
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Anonymous
Not applicable
Galaxy S
no issues with internet. tested with Wi-Fi 40mbps and jio 20mbps and airtel 4g. still not working
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Galaxy S
then on gps and then retry
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Anonymous
Not applicable
Galaxy S
hello phoneexpert. Turn on GPS is very basic step. I did everything before even posting this info here.
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ashishsingh
Active Level 8
Galaxy S
Give it location access
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AnkurBansal
Active Level 7
Galaxy S
Give location access in permissions.
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admin_
Expert Level 5
Galaxy S
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
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