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02-13-2020 08:21 PM in
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02-14-2020 11:12 AM (Last edited 02-14-2020 11:12 AM ) in
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02-14-2020 11:08 AM (Last edited 02-14-2020 11:08 AM ) in
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02-14-2020 05:40 PM in
Galaxy SHi there,
Please follow the below mentioned steps in order to resolve the issue:-
>Run the device in safe mode and check the issue.
>Perform the reset settings of the device (setting>>general management>>reset>>reset setting).
> Check the availability of software update.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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