SK2211
Beginner Level 2
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10-30-2021 05:06 PM in
Galaxy S
I am using S7 edge and am pretty much happy with the phone, but, since couple of weeks whenever I am pressing play button to watch any video or tapping to take a picture or increasing or decreasing the volume button, my cellphone gets switched off and then re starts.
Can anyone help me out with this issue please as I don't want to take the device to Restore factory settings.
Thanks
5 Comments
Samsung_special ist
Community Manager
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10-31-2021 02:56 PM in
Galaxy SHi,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/
Ali_Elwasief
Active Level 7
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10-31-2021 03:44 PM in
Galaxy S
That's because it is old
Mihran
Active Level 3
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10-31-2021 09:06 PM in
Galaxy S
Maybe the ram is full
Mihran
Active Level 3
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10-31-2021 09:06 PM in
Galaxy S
Or the storage
Mihran
Active Level 3
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10-31-2021 09:06 PM in
Galaxy S
Optimize the ram and storage of your phone