Original topic:

Galaxy S7 Edge

(Topic created on: 10-31-2021 03:44 PM)
SK2211
Beginner Level 2
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Galaxy S
I am using S7  edge and am pretty much happy with the phone, but, since couple of weeks whenever I am pressing play button to watch any video or tapping to take a picture or increasing or decreasing the volume button, my cellphone gets switched off and then re starts. 
Can anyone help me out with this issue please as I don't want to take the device to Restore factory settings.

Thanks
5 Comments
Samsung_specialist
Community Manager
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Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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Ali_Elwasief
Active Level 6
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Galaxy S
That's because it is old
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Mihran
Active Level 3
Options
Galaxy S
Maybe the ram is full
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Mihran
Active Level 3
Options
Galaxy S
Or the storage
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Mihran
Active Level 3
Options
Galaxy S
Optimize the ram and storage of your phone
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