Original topic:

Galaxy S7 Edge Overheating

(Topic created on: 06-11-2020 12:50 AM)
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cooldeepak946
Active Level 4
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Galaxy S
Sir I am a big fan of Samsung. Im using now Galaxy S7 Edge SM-G935FD because I love the design.in the March 2020 update with security patch of November 2019 got lots of heating issues while normal using like texting,charging and battery draining rapidly. But before this update everything is fine. Please sir give one big update to fix this serious problem 
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7 Comments
RJ96
Active Level 6
Galaxy S
s7 edge is outdated bruh
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cooldeepak946
Active Level 4
Galaxy S
yes it outdated but it is flagship.please fix the heating issues Samsung
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RJ96
Active Level 6
Galaxy S
s7 edge has exynos 8890
Ofcourse its going to heat
its a hardware problem not a software problem
even the midrange chip of qualcomm 712 has better performance.
Its only looks premium
performance is no longer flagship
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75bvl
Beginner Level 2
Galaxy S
s7 edge didn't have any heating issue before the update
exynos 8890 octa is a good chip which is equal to sd 712 and only after this update the gaming performnace dropped not because of chip and some heating issue.
I will tell you the reason for heating issue.
The cpu in s7 edge is overclocked by november 2019 patch update which created heating issue and throttling problems.
S7 edge's cpu was to be clocked at 2.3 Ghz but they clocked it to 2.6Ghz which is the problem done with software update
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cooldeepak946
Active Level 4
Galaxy S
yes but after this update heating issues is rises too much
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Samsung_Support3
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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75bvl
Beginner Level 2
Galaxy S
Try to use any custom launcher and use game tuner to get high performance in gaming
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