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wajeeh
Active Level 1
Hello.

i recently bought Galaxy S7 Edge (New Box Pack) not refurb. Problem is When i charge my device it always stuck on 82% or 83% and stays there until i unplug and re plug it again. after unplugging and replugging it charges normal and reach to 100%. I am using Original fast charger and cable came with the box also tried some other original fast chargers. But no result.

My Device is running Android 7.0 (Stock) non rooted.

i also tried.
wipe cache partition.
Hard rest the device.
Charged in Safe mode.
Other original Charger and cable.
My device is not heating while charging.

Also Estimated charging time disappears after some time and reappears when i unplug and replug.

I don't think this is hardware problem because device is box pack and not refurb. Also if i unplug and replug it again it charges normal and reach 100%. Please help me i am very frustrated with this issue.

Thanks
11 Comments
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karanpatel1
Beginner Level 2
I also have this same problem
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wajeeh
Active Level 1
i recently talked to samsung live chat they advised me to visit Customer service center .
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sayed2
Active Level 2
same problem
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babybatman
Active Level 3
it's not a physical damage so it is covered by the warranty.. go to service center...🖒
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wajeeh
Active Level 1
Guys problem solved. i just hard reset my device. after first charge problem remains but second time when system learned the new usage patterns it charged to 100% without any problem
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Hasa1
Beginner Level 2
I also have same problem when i updated my s7 edge from mrshmalow to nougat... Before update it was perfect
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κχЙᏉÏÇтЭᎴ
Active Level 4
G935FDXXU1DQD7 is not perfect for s7 edge thats problem for charging ! i have same issue.. after update 7.0 i thing 178mb file..!!
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ItsmeMJ
Active Level 3
same problem with me how to solve it please help me guys
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wajeeh
Active Level 1
try another wall socket one thing i noted that if battery temp goes up 41c then it stops charging maybe this this could be wrong but I changed wall socket now my device charge up to 100% without any problem
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