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Original topic:

Galaxy S24 Ultra Camera Whiteout x5 & x10 zoom

(Topic created on: 03-10-2024 06:21 PM)
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RuanSmook
Beginner Level 3
Options
Galaxy S
I recently upgraded to the S24 Ultra, eagerly anticipating it as my most awaited upgrade since the S21 Ultra. However, I've encountered an issue with the camera – whether at 12M, 50M, or 200M, zooming to x5 or x10 results in a whiteout screen on the first day of use. The camera and lenses are clean, and there's nothing blocking them. Am I missing something or did I receive a faulty device?
3 Comments
Teyllor_City
Beginner Level 2
Galaxy S
Iphone 12
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NotAdmin
Active Level 10
Galaxy S
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NotAdmin
Active Level 10
Galaxy S
Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps