Original topic:

Galaxy S24 Camera Performance Not Good

(Topic created on: 02-20-2024 06:46 PM)
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IndianJatt
Active Level 6
Options
Galaxy S
I have been using Galaxy S24 since 25th of January with no firmware update so far. I have one Galaxy S23 and an iPhone 13 too in my family. I have been trying comparing shots taken by three devices in different scenarios. One thing I have noticed so far the performance of rear primary camera has never been better than my iPhone 13 and Galaxy S23. It takes grainy, less focused, dull and slightly distorted images most of the time. Telephoto lens is doing good in itself but the main camera makes me feel inferior after spending so much money. I couldn't understand if this is the software issue or hardware one. Even I don't know whether it's me only who is experiencing this issue or there might be other people too. Please let me know if there are others users feeling this problem in their new Galaxy S24 devices.
13 Comments
i4Basant
Active Level 4
Galaxy S
Facing same problem
I m using iPhone 14 Plus and iPhone 11, Oneplus 7Pro most of the scenario Oneplus perform better then S24ultra
Kantika
Active Level 3
Galaxy S
We have a galaxy s24 too. Your concern seems TRUE.
dushyanthatti
Active Level 3
Galaxy S
I got a S24 base shifting from iPhone 13. Am very disappointed with the camera performance. Close up photos of objects are out of focus. iPhone 13 is way better than S24. Many online speculating software update will resolve the issue. Hoping for the very same. If it doesn't will always stick to iPhone.
dushyanthatti
Active Level 3
Galaxy S
See the image. The top line is so out of focus. 20240218_085102_1000033259_1708226463.jpg
IndianJatt
Active Level 6
Galaxy S
Not only closeup shots but distant shots of group of people shows the same results. When lots of people are included in the shots the faces of many people either appear grainy or somewhat blurred. My old Galaxy S20 FE 5G used to take better photos.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you share the log file also share images, and a short video clip of the issue for better understanding. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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IndianJatt
Active Level 6
Galaxy S
Sometimes my phone's sreen flickers when some one is calling me and it continues to flicker until I receive the call.
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its_jaggy
Active Level 4
Galaxy S
I've ordered two phones, one is S24 and the second is S21Fe Snapdragon 888.
You're true. Here, my S21FE is beating S24 in every shot.
its_jaggy
Active Level 4
Galaxy S
I was positive about yesterday's uodate, but today I tested again, no improvements in camera.