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Original topic:

Galaxy S23FE update

(Topic created on: 04-01-2024 06:41 PM)
59 Views
viroshan
Active Level 1
Options
Galaxy S
Is anyone else not getting the latest update ?
I have gotten my phone for 4 months now and did not get any software update. Other people with the same phone have already gotten 2 software updates.

10 Comments
TeeA
Active Level 7
Galaxy S
You can contact Samsung using the 'ask question' on the support section of this app
0 Likes
caprise
Beginner Level 3
Galaxy S
I also don't have any updates yet, same phone. Did you get any resolution
0 Likes
Tony48
Active Level 3
Galaxy S
No reply
0 Likes
Zvi88
Active Level 4
Galaxy S
If the phone is not new out the box, click on last update in Software Update, if the update says anything but XFA than you have a phone where someone has changed that CSC and broken native updates.
0 Likes
viroshan
Active Level 1
Galaxy S
It doesnt say XFA
0 Likes
viroshan
Active Level 1
Galaxy S
Not sure why no updates... i have it from brand new
0 Likes
Zvi88
Active Level 4
Galaxy S
What does it say?
0 Likes
viroshan
Active Level 1
Galaxy S
Hi
Sorry i have just checked it does say xfa. Any idea on how to correct it?
0 Likes
Zvi88
Active Level 4
Galaxy S
Take it back to the store. If it's new, then there's a bug in the OS preventing updates. My wife who has the s23 plus has received security updates in the first week of each month since getting it. Now she is on One UI 6.1.
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