Original topic:

Galaxy S23

(Topic created on: 01-21-2025 02:23 PM)
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NirajS23
Active Level 3
Options
Galaxy S
Is the Galaxy S23 capable of VoNR calls?
Because I don't see it when during ba call.
When made or received a call it falls back to VoLTE network on my jio True 5G network.
10 Comments
goodthings
Expert Level 5
Galaxy S
Yes offcourse it's capable for VoNR. Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode also optimize your's device in device care too, also turn on VoNR in settings then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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NirajS23
Active Level 3
Galaxy S
Done with all the prescribed settings but nothing worked out.
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goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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NirajS23
Active Level 3
Galaxy S
No it's okay not dying because of it. Factory reset is a tedious job. Again reinstall apps, passwords , logins, sign etc..... better leave it for good
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goodthings
Expert Level 5
Galaxy S
As you like. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
NirajS23
Active Level 3
Galaxy S
It seems, I have found out the answer. It because I'm using Jio prepaid connection. On Jio's postpaid connection it's available.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the VoNR (Voice Over 5G) feature is supported by your device, as of now it is only working with Jio Network, and Airtel / VI has not been implemented yet.

● Kindly enable the setting by the below path:
Settings > Connection > Mobile Network > VoNR (Voice Over 5G).

Note: By default, this option will be off, so you have to on it manually. However, If still can't use kindly contact the network operator once, to make sure there is no issue from their end.

Warm Regards,
Samsung Customer Support

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NirajS23
Active Level 3
Galaxy S
Done all the settings, called them up as well, they tried to reset my mobile network settings as well but nothing worked out. Infact even on my Brother's and Dad's Galaxy S25 with Jio ntkwrk it's not showing VoNR when during the call, it falls back to VoLTE only.
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