Cavelynx
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03-14-2021 11:16 AM in
Galaxy STLDR: Galaxy S21 often disconnects from WiFi network.
I connect my phone to the WiFi network and am able to use it for a while, it however then very frequently disconnects leading to me using up my mobile data unsuspectingly.
My WiFi router's error log indicates that the disconnect occurred due to "extensive data loss". I have been comparing it to my connection on my old Galaxy S9 and have no such issues with any of my other devices.
I can fast track a disconnection by performing a speedtest from my Galaxy S21, which generally performs the download test successfully(albeit with much slower speeds than my other devices), but during an upload seems to stop working.
I am out of ideas to try and it definitely seems like an issue with the Galaxy S21 itself.
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Cavelynx
Beginner Level 2
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03-14-2021 02:26 PM in
Galaxy S
Thanks, perhaps I spoke too soon though... I since went and checked for updates and there was an update available which must've only been available in the last day or 2 since I previously checked and after installing it, it seems to have solved the issue so far.
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AkashLutchoo
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03-14-2021 12:48 PM in
Galaxy S
Try to reset your phone and connect to WiFi..
Solution
Cavelynx
Beginner Level 2
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03-14-2021 02:26 PM in
Galaxy S
Thanks, perhaps I spoke too soon though... I since went and checked for updates and there was an update available which must've only been available in the last day or 2 since I previously checked and after installing it, it seems to have solved the issue so far.