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07-29-2022 12:15 AM in
Galaxy S- Mark as New
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07-29-2022 06:03 AM in
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07-29-2022 01:35 PM in
Galaxy SHi Double_D
Thank you for reaching out to us.
Please note that software updates are rolled out in batches and the rollout is region and model dependent, once available for your model you will receive an update to install the software
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07-29-2022 10:35 PM in
Galaxy S- Mark as New
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08-01-2022 12:42 PM in
Galaxy SHi VanPercy
Thank you for reaching out to us.
As your device is new, this is expected. Your device is learning your usage pattern so that it can optimise the battery life based on your performance, this may drain the battery quicker in the first few days.
If the issue is still occurring in a couple of weeks time, get back in touch and we will advise the next steps to take or, Check your battery usage.
To check the battery usage:
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Device care.
4. Select Battery.
5. Select Battery usage.
From here you can see what applications and processes are using the most power.