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09-02-2020 12:36 AM in
Galaxy SDear team Samsung
I have recently bought my galaxy S20 less than 12 days and i am noticing excessive heating issue with the phone with basic usage mainly using video call by its inbuilt duo app and also just opening the camera app for 3 to 5 mins. Temp is more than 50 degrees and its really uncomfortable to hold the phone. Note i am not even a gamer nd don't have any unnecessary apps installed.
Buying a flagship device this costly and yet have to face such an issue is not acceptable. I am also a galaxy note 8 user and that is handling day to day activities much better than this brand new phone.
I believe it's a wrong purchase and i would rather request for a refund. I believe your basic A series mobiles are better than this flagship.
Also note i visited service centre .. they just formatted the phone. 1st Aug OTA update also installed still no solution to this heating issue.
Please revert and initiate my refund!
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09-02-2020 01:01 AM in
Galaxy S- Mark as New
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09-02-2020 02:01 AM in
Galaxy S1. Wipe Cache Partition.
Steps to perform.
Turn off the device. >
Press and hold the Volume Up key and the power button. >
When the Android logo displays, release all keys. >
Press the Volume down key to select "Wipe cache partition". >
Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
Press the Power key to restart the device.
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09-02-2020 02:03 AM in
Galaxy SReset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
This will Help you if any 3rd party apps are causing heat.
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09-02-2020 02:03 AM in
Galaxy Svisit service centre and get reinstall your software update
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09-02-2020 07:32 AM in
Galaxy S- Mark as New
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09-02-2020 12:09 PM in
Galaxy SI myself is a fanboy of Samsung mobile... but salt i don't know with mostly all my Samsung mobile purchases In am facing some issues or the other.
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09-02-2020 10:23 AM in
Galaxy SBtw I am waiting for some fanbois to defend SAMSUNG and blame you for complaints.
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09-02-2020 11:52 AM in
Galaxy SSamsung Exynos 990 issue...
Samsung listen to your customers and stop sell Exynos in India... From S20 FE >> Snapdragon 865...
Otherwise plan your exit from India....
You cannot fool us anymore........
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09-02-2020 01:08 PM in
Galaxy S