Original topic:

Galaxy S20 back panel issue

(Topic created on: 11-15-2021 11:26 AM)
2095 Views
S3
Active Level 1
Options
Galaxy S
Back panel of galaxy s20 comes out automatically after few months of usage. 

When I checked in service center they said that adhesive tape came off and it costs 700 to fix the tape!! (Why should customers pay for manufacturing defect?)

Premium phone with Premium service charge but the quality is less than poor!! 

I had a very good trust on samsung products. But no more samsung further. 

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20 Comments
Prashantbgh
Active Level 9
Galaxy S
How old brother
Prashantbgh
Active Level 9
Galaxy S
They should fix it.. just file a customer complaint
DarkClawX
Expert Level 2
Galaxy S
If your phone is some months old, then it must be under warranty. Inform them
Sid_Karna
Expert Level 5
Galaxy S
700 or not,you better fix it before it causes further damage.
S3
Active Level 1
Galaxy S
I'm going to fix it. Searched in community and found few others also had the same issue with galaxy series. So it's definitely a quality issue. With such poor quality what is the use of ip68 rating.
B-nay
Active Level 3
Galaxy S
I had too this problem in s20 plus. I tried to get fix it for free but refused. So i bought solution liquid cost aprox. 200 and used it. Now its fine for 8 months. I will suggest u to do by ownself.
Sid_Karna
Expert Level 5
Galaxy S
Come on man,why would you risk your flagship device for saving 500 rs? I won't recomend it. A professional can make it waterproof. I doubt an amateur can do it.
B-nay
Active Level 3
Galaxy S
Thats also right. Everyone can't do that.
Sid_Karna
Expert Level 5
Galaxy S
I like the pun 😊