I just got a new S20 FE 5G ( I have had it one day) and it will not charge unless it is switched off. I will say its charging for about 5 seconds when it is turned on then it just stops.
I have tried a bunch of troubleshooting but nothing has worked. Here is what I have tried;
Turning off and on
Using the original cable
Using a different cable
Checking for dust/debris in the charging port and charger
trying to charge in safe mode ( it doesn't )
Returning it to factory settings
Checking for updates.
Any help would be great I like the phone just not this weird issue.
Honestly I would rather not have to fork out more money to try and bypass a fault on a brand new phone. As this appears to be a well known issue I think I will just send it back and go with another brand of phone.
You didn't mention if you try different charger or not
If not try a different charger as well
I did say I used a different cable, which I used in a different plug
Normally this issue because the phone not getting enough current so it won't charge when it's on because it needs more current than when it's off and since u try almost everything I think there is some hardware issue
You mentioned u have it for 1 day only is it like under warranty or something like that ???
I think u better return the phone since you have it for only 1 day only or take it to service center
Yeah I am going to send it back and get another brand instead, was just checking to make sure I wasnt doing something silly before I gave in.
Check out my thread bro for alternatife solutions, ive already done it too, thats bugs from software update https://r1.community.samsung.com/t5/galaxy-s/samsung-s20-fe-super-fast-charging-issue-masalah-super-... use translator.