Original topic:

Galaxy S10+ not yet received android 11

(Topic created on: 09-25-2021 09:54 AM)
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S10plusSMG975U
Active Level 4
Options
Galaxy S
Hi can someone please give me a reason or explanation as to why I haven't yet received the one ui 3.0 android 11 update on my Samsung galaxy S10+ SM-G975U. I Have tried to check for updates in the settings but there are none and I am still on android 10. Its September 2021 now and I haven't yet received it.
Galaxy S
CLEAR DATA OF SOFTWARE UPDATE APP[BOTH]

SETTINGS > APPS > CLICK ON 3BARS> ENABLE SHOW SYSTEM APPS > SOFTWARE UPDATE NAMED APP > STORAGE > CLEAR DATA

NOW RESTART[ REBOOT] YOUR DEVICE ONCE

NOW CHECK AGAIN IN SOFTWARE UPDATE
SHOWING OR NOT

IF NOT THEN VISIT SERVICE CENTER AND UPDATE YOUR PHONE'S SOFTWARE

IF YOU FOUND HELPFUL ACCEPT AS SOLUTION BY CLICKING ON 3DOTS OF COMMENT 👍
Galaxy S
Ok i will try and update you
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Galaxy S
Please suggest something else this method did not work
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Ravi0883
Expert Level 5
Galaxy S
What?? It was released in Dec,2020. Visit service center.
Galaxy S
S10+ GOT ONE UI 3.1 IN JANUARY 2021 [OFFICIAL] MAY BE IT GOT EARLIER
souravKhan
Expert Level 5
Galaxy S
I think you should visit the service center, there they will flash android 11 in your S10+
Galaxy S
I am keeping that as last resort but if you have any way for me to receive the update without the service center then please do tell🙏
souravKhan
Expert Level 5
Galaxy S
Then you should check in Smart Switch whether the update is available or not. If it's still not available in Smart Switch then service center is the last option.
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Galaxy S
Well service centre it is😅. Because I have tried that to
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AlphaTrion
Expert Level 1
Galaxy S
You seem to be using an US device.
Since its unlocked, you are supposed to receive updates.
You might need to contact samsung for that.
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