Original topic:

Galaxy S10 Exynos heating issue.

(Topic created on: 04-02-2020 09:25 AM)
644 Views
Bundel
Active Level 4
Options
Galaxy S
My S10 heat like hell when using camera, browsing normally and got heated more when playing PubgM. What the hell Samsung doing with the flagship product?
14 Comments
sudhirdalal
Active Level 6
Galaxy S
ohh sorry bro
0 Likes
Morningstar
Active Level 3
Galaxy S
Same here
rAjAt04
Active Level 4
Galaxy S
same issue with my s10
CS_member7
Active Level 6
Galaxy S

Dear Samsung member,

 

Greetings from Samsung Customer support!

 

Be assure below given step will solve the issue:-

1) Turn off WI-Fi, GPS, Bluetooth etc :-swipe down the notification panel > Turn off WI-Fi, GPS, Bluetooth, and other connectivity features,
2) Decrease the screen brightness:- Decrease it from notification panel.
3) Close background running apps,
4) Uninstall the unnecessary apps,Long duration of graphics intensive gaming sessions.
5) Usage of mobile phone when charging.

 

If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Bundel
Active Level 4
Galaxy S
Are you from Samsung developers team? If not, then please don't try to be smart af. You don't know the real issue, just copy from somewhere and paste here is not smartness. Got it noob?