Original topic:

Galaxy S10 Battery Charging Problem

(Topic created on: 05-27-2020 06:02 PM)
43 Views
AnantSaklecha
Active Level 3
Options
Galaxy S
From last few days my S10 battery is not charging more than 80%.
It stucks at 80%.
It is also charging slow.
11 Comments
ankit143
Active Level 4
Galaxy S
same problem
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top

right hand side > please select settings > enable fast cable charging.

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes