Original topic:

Galaxy S 20 plus heating issue

(Topic created on: 03-28-2021 03:35 PM)
146 Views
Raghav0409
Beginner Level 2
Options
Galaxy S
I am facing heating issue while charging, using camera, and video calls. I even got a high temp warning for camera App and app closed.

Any suggestions on how to fix it
4 Comments
ravi5
Active Level 4
Galaxy S
Same problem here even after restoring software in service center.
They said it's might be motherboards problem They need to open and check.
0 Likes
Raghav0409
Beginner Level 2
Galaxy S
if it's still under warranty, they should do it, did you try?
0 Likes
ravi5
Active Level 4
Galaxy S
It's only 2 months old and i am hesitate to open my phone
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes