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Original topic:

Galaxy Drawing Assist App – Error After One UI 8.0 Update

(Topic created on: 10-07-2025 03:58 PM)
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Rakesh_Basfore
Active Level 3
Options
Galaxy S
Hello Members👋

I’ve been using the Galaxy Drawing Assist feature for quite some time, and it used to work perfectly before the One UI 8.0 update.

Previously, on One UI 7.0, I could easily upload any photo, and the app would automatically create a cartoon-style image from it — which was really fun and creative!🎨

image
Drawing Assist - Ui 7.0 



However, after updating my Samsung Galaxy S25 Ultra to One UI 8.0, the feature has stopped working properly. Now, whenever I try to generate an image, it shows this error message:

"Can't generate with this content."




image
Drawing Assist Error pop-up

image
Drawing Assist - One UI 8.0 


image
Wrong image generate



I’ve tried clearing cache, restarting the phone, and even reinstalling related Galaxy apps, but the issue still persists.

Is anyone else facing the same problem after the update? Or does anyone know a possible fix or upcoming patch for this?

It would be great if Samsung could look into this issue and bring back the full functionality of Drawing Assist — it was one of the most creative features for Galaxy users!💫

Device: Galaxy S25 Ultra
Software: One UI 8.0 (Android 16)
Issue: Drawing Assist can’t generate images anymore – shows “Can’t generate with this content.”

1 Solution


Accepted Solutions
Solution
Oldspirit
Active Level 1
Galaxy S
Children image. Privacy filter on most of the Ai do not allow Children, Nu..dit..y etc images to process. This is not error it is for safety of people and privacy.

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3 Comments
Solution
Oldspirit
Active Level 1
Galaxy S
Children image. Privacy filter on most of the Ai do not allow Children, Nu..dit..y etc images to process. This is not error it is for safety of people and privacy.
Galaxy S
Not only children photo but also human images too
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request you to share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve the issues.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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