Ashley031
Beginner Level 2
Hi Guys..

Did anyone receive their galaxy buds claimed in May.. I received my CITD number but no other updates on delivery 
1 ACCEPTED SOLUTION

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Maps_sam07
Moderator
Moderator

Please note that the buds deliveries commenced at the beginning of level 3 after they had been put on hold during Level 5 and 4. The delivery takes 2 to 4 weeks and will receive a call upon delivery. 

 

You may also track your parcel on the link below, using your voucher (CIT) number:

 

https://www.courierit.co.za/

 

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9 Comments
Belinz
Active Level 1
Hi no i also received my CITD number but never the budd as yet
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Belinz
Active Level 1
Not sure who to contact with regards to this ...i tried sending an email back to the same email address that i received my number from but it's not going through
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Ashley031
Beginner Level 2
they should at least send us an **bleep** so we know whats happening...
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Belinz
Active Level 1
yes dats true
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Webdemon
Beginner Level 4
Just want to follow up if u guys received your buds. Im still waiting on mine
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I'm still waiting. There's no email or any form of communication from them
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Duvies
Active Level 1
Forget it Samsumg South Africa scammed us. Look at www.hellopeter.com at all the complaints. I had a call today from a senior Samsung client executive with a very poor excuse on why they will not supply the Buds+. Shameful Samsung, I reported them to the Consumer Ombud of the DTI so good luck to them. Galaxy S20+ my last Samsung product ever, company has no integrity left in my view.
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Kostaf
Beginner Level 3
i had the same result today. Stating that i submitted my claim late which is not the case. I have proof of this
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Maps_sam07
Moderator
Moderator

Please note that the buds deliveries commenced at the beginning of level 3 after they had been put on hold during Level 5 and 4. The delivery takes 2 to 4 weeks and will receive a call upon delivery. 

 

You may also track your parcel on the link below, using your voucher (CIT) number:

 

https://www.courierit.co.za/

 

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