Original topic:

Frequently stopping Google Play Store

(Topic created on: 10-20-2020 08:36 AM)
182 Views
towhidctg
Active Level 3
Options
Galaxy S
Dear Members,

Assalamualaikum Warahmatullah 

Since last week I noticed that in S10+ frequently stopping google play store. Anything I search or going to install its restart itself. See the attached video.

What is the reason for this?

Advance thanks.
2 Comments
Galaxy S
Hi, try to long press the app icon for one second then select App Info > Force stop.
Long press the icon again then select Storage > Clear Catch
Please let me know if this tip helps.
Samsung_specialist
Community Manager
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Galaxy S

Hi there, 

Please clear the cache and data of the playstore app and try again.

Hope that helps!