Original topic:

Fog in the camera

(Topic created on: Friday)
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Likithnitai
Active Level 1
Options
Galaxy S
I am a samsung galaxy user.. 
I am using galaxy S24 ultra one of the premium and flagship phone with loaded features. Samsung has a very good name in the market but it has utterly failed to prevent entry of moisture inside it phone, though samsung claims phone to be water resistant. Huge water droplets are seen inside the camera lens which truly is disgusting for a 1.2lakh phone. 

Samsung seriously hasn't taken this problem into consideration till today. I phone has a better water resistant technology compared to samsung. 
4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Likithnitai
Active Level 1
Galaxy S
You are clearly stating that 1.2lakh worth phone doesn't hold the capability to repel water and I have to again spend and damage the phone to remove droplets of water??

Insanely ridiculous advice.
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