Fingerprint not working after August security patch. I am using Galaxy S9.

[abhisiwach]

After the latest security update, Fingerprint is showing an error. Spoke to the AI Assistant, it said that this is due to the glitches in the latest update.

[Ehsank]

so its better to visit service centre and get reinstall your software update

[abhisiwach]

They will reinstall the latest update which is the real culprit behind this problem.

[DarshanChatterjee]

Visit service center. They will fix it with their software update.

[abhisiwach]

will go to service center and see whether the problem is resolved or not.

[DarshanChatterjee]

Yes. Try once. They can fix this.

[abhisiwach]

I went to the service center and the problem still persists. They are saying to replace the fingerprint sensor but at the same time they are hinting that this might be a software bug due to august security patch.

[DarshanChatterjee]

Then you have to wait for the next update.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[abhisiwach]

I have sent error reports twice but I didn't get any reply.