Original topic:

Fingerprint issue

(Topic created on: 07-03-2024 10:38 PM)
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Iamshah_181203
Active Level 6
Options
Galaxy S
S23 is not recognizing my fingerprint as fast as before. Is anyone else facing the same issue?
6 Comments
Victor12
Active Level 7
Galaxy S
Nope not in my S23
0 Likes
auditya
Active Level 4
Galaxy S
Nope
0 Likes
Galaxy S
Not on mime, did you installed a new screen protector?
0 Likes
Galaxy S
Yes, privacy screen guard.
0 Likes
Galaxy S
Mostly it could be because of screen protector
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, Kindly perform the following steps to resolve your fingerprint issue please visit this link: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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